🔒 Privacy Policy

X1SkyBet Privacy Policy — How Your Data Is Kept Safe

At x1skybet, protecting your personal data is our top priority. This page explains what information we collect, how it is used, and what rights you have.

Version 2.4 Last updated: January 2026
256-bit SSL encryption
All transactions are fully secured
Data is never sold
No transfer to third parties
Minimal Data Collection
Only what's necessary
International Privacy Standards
GDPR-Compliant Policy
Your Data Is Never Sold
Bank-grade encryption
Your Rights Are Protected
Right to Erasure
Passwords are never visible

How x1skybet protects your data

From technical security measures to policy commitments — everything we do to protect your privacy.

Encrypted Storage

All your data at x1skybet is stored with 256-bit AES encryption. Passwords are never stored directly — only a hash is kept, which cannot be reversed to retrieve the original password.

SSL-secured connection

Every request from your browser to x1skybet's servers is encrypted using TLS 1.3. No third party can intercept or read your data in transit.

Data is never sold

X1skybet does not sell your name, phone number, or any other personal information to advertisers or third parties — this is a core part of our policy.

Identity Verification (2FA)

Enabling Two-Factor Authentication (2FA) means a password alone is not enough to access your account — an OTP will also be required. It's a simple way to add an extra layer of protection.

Data deletion after a set period

After account closure, x1skybet deletes personal data in accordance with defined retention periods. No data is kept beyond what is legally required.

Transparent Purpose of Use

X1skybet uses your data only for necessary purposes. This policy clearly states which data is used and why — there is no ambiguity.

256-bit
AES Encryption
0
Selling Data to Third Parties
24/7
Security Monitoring
GDPR
Compatible

Your rights over your data

As an x1skybet member, you have full control over your own data.

Right to Access

You can request details of what personal information x1skybet holds about you — through our support team.

Right to Rectification

If any of your information is incorrect, you can request a correction — through your profile settings or by contacting support.

Right to Erasure

After account closure, you can request that your personal data be deleted — except where retention is required by law.

Data portability

You can request a download of your account-related data in a readable format.

Right to Restrict Processing

You can request that the processing of your data be temporarily restricted for specific reasons.

Right to Object

You may object to your data being used for marketing or profiling purposes.

Marketing opt-out

You can opt out of promotional SMS or emails at any time — directly from your settings.

Right to Assistance

For any privacy-related requests or questions, contact our support team in Bengali.

What information is collected and why

X1skybet collects only the minimum information necessary to provide its services.

Identity & contact information
Mobile Number
For OTP verification, security alerts, and account recovery.
Full Name & Date of Birth
For KYC verification and age confirmation. Verification of 18+ status is mandatory.
Email Address (Optional)
For important notices and security alerts.
National Identity Card (NID)
For KYC & AML compliance — required only before your first withdrawal.
Operational & payment information
Payment Method Details
bKash/Nagad number — for processing transactions. Card numbers are not stored.
Betting & Gaming History
For dispute resolution, responsible gaming monitoring, and service improvement.
IP Address & Device Information
For fraud prevention and security monitoring.
Session & login logs
To detect unusual login activity and protect your account.

1 Introduction & Scope

This privacy policy applies to the x1skybet platform and all associated services. By creating an account or using our services, you agree to the terms of this policy. It has been developed in accordance with Bangladesh's personal data protection laws and international GDPR standards.

X1skybet believes privacy is a fundamental right. That's why this policy is written in plain, easy-to-understand language — no complex legal jargon. If any part is unclear, our support team is always available to explain it to you.

Important: This policy may be updated at any time. You will be notified of significant changes via SMS or email. Continued use of the service after changes take effect will be considered acceptance of the updated policy.

2 How We Collect Your Data

X1skybet collects information through three primary methods:

Directly from you: Information you provide directly during registration, KYC verification, payment processing, and when contacting support.

Automatically: When you use the platform, information such as your IP address, browser type, device details, session duration, and navigation patterns is collected automatically. This data is used for security and fraud prevention purposes.

From third parties: Transaction confirmation details are received from payment providers (bKash, Nagad), and identity verification results are received from KYC verification partners.

X1skybet never collects unnecessary information. If the purpose of collecting any data is not clear, it simply isn't collected.

3 Purpose of data use

X1skybet uses your data solely for the following purposes:

Data Type Purpose of Use Legal basis
Mobile number & name Account Management & OTP Verification Contract compliance
NID & Address KYC & AML Compliance Legal obligations
Payment Information Deposit & Withdrawal Process Contract compliance
Gaming history Dispute Resolution & Responsible Gaming Legitimate Interest
IP & device information Fraud detection & security Legitimate Interest
Email (Optional) Promotional messages (only after opt-in) Consent

X1skybet never shares your information with third parties for advertising purposes. Marketing messages are only sent if you have explicitly opted in.

4 Sharing Information with Third Parties

X1skybet does not sell your data. However, limited information is shared with select partners to deliver our services:

  • Payment providers (bKash, Nagad, Rocket): Your mobile number and transaction amount are shared as necessary to complete payments.
  • KYC Verification Services: Document information for identity verification — retained only during the verification process and deleted afterwards.
  • Game providers (Evolution, Pragmatic Play): Session IDs and betting details during gameplay — but never your personal identity.
  • Law Enforcement: Information is disclosed only when required by a court order or valid legal directive.

X1skybet does not share your personal information with any third party beyond the reasons stated above. A confidentiality agreement (NDA) is in place with every partner.

5 Cookies & tracking technologies

X1skybet uses cookies on its website and app. Cookies are small text files stored in your browser that help remember information for future visits.

You can disable non-essential cookies, though some features may be limited as a result. You can manage your cookie preferences at any time through your browser settings.

6 Data Retention & Deletion Policy

X1skybet does not retain your data longer than necessary. Retention periods for different types of data are outlined below:

  • Account information (name, number): For the duration of active account use and for 6 months after closure.
  • KYC documents: 5 years as required by law — in compliance with AML regulations.
  • Transaction history: 5 years — as required by financial regulators.
  • Gaming Logs: 2 years — for dispute resolution purposes.
  • Support chat logs: 1 year — for service quality improvement.
  • Analytics Data: 90 days — fully anonymized.

Upon a request to close your account, x1skybet will delete all data beyond legal obligations within 30 days. If any data must be retained for legal reasons, you will be informed.

7 Security Measures

X1skybet follows the highest industry standards to keep your data secure. Our security framework includes:

  • Data is stored with 256-bit AES encryption.
  • Transit data is protected under the TLS 1.3 protocol.
  • Passwords are stored using bcrypt hashing — the actual password is never visible to anyone.
  • 24/7 automated security monitoring and anti-fraud systems.
  • Regular third-party security audits and penetration testing.
  • Staff access to data is restricted to the minimum necessary (Principle of Least Privilege).

X1skybet will never ask for your password, OTP, or banking details over the phone or via SMS. If you receive any such communication, it is a fraud attempt — please report it to our support team immediately.

In the event of a data breach — which our systems are built to make extremely difficult — affected members will be notified within 72 hours and immediate steps will be taken to minimise any damage.

8 Protection of minors

X1skybet strictly enforces an 18+ age policy. We do not knowingly collect or process personal data from anyone under the age of 18.

Date of birth is verified at registration, and age confirmation through the KYC process is mandatory. If an underage account is identified, it is closed immediately and all associated data is deleted.

If you believe someone you know who is a minor is using x1skybet, please contact us at support@x1skybet.com — we will take immediate action.

9 Policy Changes & Updates

X1skybet reviews and updates this privacy policy on a regular basis. You will be notified of changes depending on their nature:

  • Minor changes (spelling corrections, clarifications): Only the updated date shown on the page will change.
  • Moderate Changes (new data types or uses): A notification will be shown at login.
  • Major changes (changes to core policy): You will be notified directly by SMS or email, and fresh consent will be obtained.

Continuing to use x1skybet after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.

10 Contact & Complaints

For any questions, requests, or complaints regarding this privacy policy, please contact x1skybet:

  • Live chat support: instant responses in Bengali, available 24/7.
  • Email: support@x1skybet.com — responses are usually sent within 24 hours.
  • FAQ Page — Instant answers to common questions.

Data deletion and export requests are typically processed within 30 days. For complex requests that require more time, you will be notified accordingly.

X1skybet's approach to privacy

One of the biggest concerns when using online services in Bangladesh is: is my data safe? At x1skybet, we take that question very seriously — because we know that losing a user's trust is a far greater loss than losing the user themselves.

X1skybet has followed a single principle from the very beginning: Privacy by Design. This means privacy isn't an afterthought — it's built into the system from the ground up. To give you a concrete example: no x1skybet employee can see your password, because it is never stored in plain text. What gets stored is a mathematical transformation (a hash), and it is technically impossible to reverse-engineer the original password from it.

Many users have questions about payment security. x1skybet knows your bKash or Nagad number, but that alone cannot be used to deduct any funds without your permission — every transaction requires a separate PIN or OTP sent to your mobile. x1skybet only sends a payment request to your number; it has no ability to pull money from your account.

Some users hesitate when asked to submit a photo of their National ID for KYC — and that's understandable. However, it's important to know that this is required under Bangladesh's financial regulations and international AML (Anti-Money Laundering) rules. x1skybet uses this document solely for verification purposes, processed through a third-party KYC provider. Once verification is complete, a copy of the document is not stored directly on x1skybet's servers.

Many platforms sell user data to advertising networks as an additional revenue stream. That does not happen at x1skybet, and it never will. Our business model is built on gaming services, not data trading — so your number will never reach any marketing company.

It's worth understanding the "marketing messages" section of x1skybet's privacy policy. If you opt in to promotional SMS or emails at registration, you will receive them. However, you can turn them off at any time — just go to your account settings and disable them in one click. Critical security messages, such as unusual login alerts, will always be sent regardless of your preferences.

Some data is collected automatically when you play x1skybet through a browser — such as your IP address. This is primarily used to prevent fraud. Logins from unusually different countries on the same account will trigger a security alert. This data is used for statistical analysis in fully anonymized form — it is never linked to your personal identity.

One final point — while x1skybet is committed to protecting your privacy, you also play a role in keeping your account safe. Use a strong password, always log out on shared devices, and never share your OTP with anyone. x1skybet will never ask for your OTP or password.

Request Your Data

To find out what information x1skybet holds about you, or to request its deletion, email our support team at support@x1skybet.com — your request will be processed within 30 days.

Turn Off Promotional Messages

Go to Account Settings → Notifications → turn off Marketing messages. Security notifications will always be sent regardless.

Related Policies

Other pages related to privacy:

Security Tips
Use a strong password
Keep 2FA Enabled
Never share your OTP with anyone
Be careful on public Wi-Fi
Log Out of Other Devices

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Your Data Is Safe — Play with Confidence at x1skybet

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